Frequently Asked Questions

Who is MusicPromo.co?
We're a team of highly motivated A&Rs that work alongside bloggers, curators, producer and labels. Our team has over 12 years of experience co...
Fri, Jan 17, 2020 at 10:31 PM
Which genres do you promote?
We promote pop, hip-hop, trap, R&B, alternative, reggaeton, rock, latin, metal, instrumental, ambient, dubstep, EDM, world and many more genres.  If...
Sun, Jan 12, 2020 at 10:51 PM
Do you offer real streams?
Yes, all of the streams delivered are real streams, generated from real music fans and SoundCloud, Apple Music, Tidal, YouTube and Spotify® premium and non-...
Mon, Jun 15, 2020 at 8:25 PM
What is the difference between Premium and Non-premium Spotify streams?
The difference between premium and non-premium plays is whether the Spotify users are registered paying customers of the Spotify platform while listening to...
Sat, Feb 1, 2020 at 9:20 AM
Am I eligible to receive royalties for streams?
In most cases you will be able to generate royalties for these streams (Spotify, Apple Music & Tidal only) provided that fans stream your music for long...
Mon, Jun 15, 2020 at 8:17 PM
Will I get followers, likes, saves and reposts as a result of your campaigns?
In some cases you may get continued engagement as a result of interested fans continuing to engage with your music beyond our campaign. We only promote stre...
Mon, Jun 15, 2020 at 8:19 PM
When will my campaign be processed?
You order will be processed in 2 - 7 business days depending on you selected campaign (details are available on the specific product page). If you recei...
Mon, Jun 15, 2020 at 8:20 PM
When will my campaign be completed?
Here are the estimated completion times for promotional campaigns. (This is the time that your campaign will run for until it's full completion. S...
Mon, Jun 15, 2020 at 8:22 PM
Where can I track the progress of my campaigns?
You can track your streams progress via your distributor aggregator dashboard (TuneCore, Distrokid, CDBaby, Stems, etc), via your SoundCloud Analytics, via ...
Mon, Jun 15, 2020 at 8:22 PM
Help. My question is not listed.
Please email us at support@musicpromo.co to get your questions answered.
Mon, Jun 15, 2020 at 8:22 PM