In rare cases, we cannot publish campaigns to deliver streams to certain projects due to copyright infringement disputes or territorial restrictions imposed by publishers. In these cases, we will notify you by email of any restrictions imposed by your publisher and provide you with a full refund within 5-7 business days. Also, if we have not delivered your campaign within the agreed timeframe of completion you may be eligible for a refund.
We do not offer refunds (or partial refunds) for campaigns that are in progress, partially delivered or have been fully delivered. Why? Because we're providing a service and once a campaign is processed and delivered to our advertising partners, this is considered as our services being rendered since we've paid out funds to these advertising networks.
Cases in which we get asked for refunds are almost non-existent, due to the exceptional service we provide our clients.